We are ROYAL TRAVEL XSCAPES and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", and "our" refer to ROYAL TRAVEL XSCAPES and the term "you" refers to the individual who signs this agreement.
By booking your arrangement with us, you are agreeing to be bound by the terms of this agreement (“Agreement”) and any additional terms and conditions of any suppliers that are applicable to your booking arrangements. The lead guest is required to provide contact information to ROYAL TRAVEL XSCAPES for each guest in their group and assumes the responsibility of sharing these terms and conditions with the entire group, including payment of all amounts when due. It is the responsibility of each passenger to read Royal Travel Xscapes' Terms and Conditions in its entirety. In addition, Royal Travel Xscapes reserves the right to modify these Terms and Conditions, from time to time and will submit an update via email and the website notifying of such changes. By reviewing this full Agreement and clicking “Agree,” I agree to the following terms and authorize Royal Travel Xscapes to charge the credit card I have provided.
- I understand that Royal Travel Xscapes acts solely in the capacity of a sales agent for the suppliers providing the travel services in connection with my trip, including but not limited to airlines, hotels and resorts, tour operators, transfer operators, sightseeing/excursion operators, shuttle providers, and providers of entertainment and wedding-related services. Royal Travel Xscapes will work on your behalf to secure your travel arrangements with suppliers, but assumes no responsibility for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity that may be occasioned either by (a) any act or omission of any of the suppliers or (b) any matter beyond our exclusive control involving them, including but not limited to a delay or cancellation of a flight that causes me to miss any portion of the trip.
- I understand that Royal Travel Xscapes is not responsible for the denied entry into any country for any guest. I understand that all guests are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on the guest’s photo I.D., and travel document information must match tickets. I understand that minors unaccompanied by birth parents will need a permission letter for travel outside the U.S. and any travelers with criminal convictions may be denied entry to certain countries. Each guest is responsible for determining if issues are present with the immigration/customs process into a foreign country. Being denied entry will result in a complete financial loss associated with my trip.
- I understand that a passport is required for international travel, including for children & babies and that for some countries (including but not limited to Mexico, Costa Rica, St. Lucia, Europe) passports must be valid 6 months AFTER RETURN DATE OF TRAVEL. I understand it is my responsibility to review and understand passport requirements and travel advisories for both the United States and the destinations I will be visiting.
- I understand that Royal Travel Xscapes is not an agent of the selected hotel (“Hotel”), airline, or supplier and has no control over refund policies and other rules mandated by the Hotel, airline or supplier associated with my trip.
- I certify that I am the authorized cardholder for this purchased travel and am authorizing Royal Travel Xscapes or its chosen tour operator or supplier to charge the listed amount to the credit card.
- I certify that I will verify all the information contained in the confirmation email I receive is accurate, and I will ask for any corrections within 24 hours of receiving the email. If I do not update the information within this period, it will be deemed correct.
- I acknowledge the expense incurred by changes, and I authorize Royal Travel Xscapes to charge a change fee of $25 per person per request for any changes that are requested or required after 24 hours of receiving my reservation confirmation email. This may include travel date changes, name changes, room category changes, and more.
- I understand that Royal Travel Xscapes is not an Insurance Agency and that 3rd-party Trip Protection is optional, and the cost is non-refundable once purchased. I understand that Royal Travel Xscapes cannot sell, solicit or negotiate travel insurance policies and that Royal Travel Xscapes has not made a binding assurance or promise about insurance coverage. I acknowledge that I have been advised about purchasing Travel Protection/Insurance and the possible results if I choose not to purchase Travel Protection.
- I acknowledge and understand that the signed charge authorization is a binding agreement for charging my submitted credit card, or being invoiced for the charges, and as such, I waive any right to a chargeback in the case of trip delays, changes, or cancellations for any cause (except fraud), including a force majeure event, and I agree to refund policies and procedures as outlined in the terms and conditions of the suppliers operating components of the trip. In the event that I attempt without Royal Travel's authorization to chargeback, reverse, or recollect a trip payment already made, Royal Travel reserves the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection including, without limitation, attorney fees. I understand that my credit card statement may reflect the supplier name or other supplier’s name (ex: airlines) when transactions are completed on my behalf by Royal Travel. I understand payments may take 3-5 business days to fully process and be reflected on my credit card statement.
- I acknowledge and understand that it is my responsibility to comply with the government's rules in the destinations I'm visiting that are in effect during my trip. Government officials in the destinations I visit may change entry requirements, health protocols, and other rules for inbound visitors (including the possibility of health screenings, tests, and even mandatory quarantines) at their discretion and with little or no advance notice. I acknowledge and understand that the coronavirus (COVID-19) remains highly contagious and is expected to cause regional outbreaks through 2021 and into 2022, which may affect travel and flights reserved during this period. All guests who are senior citizens and those with underlying medical conditions are especially vulnerable to COVID-19, and each guest must consider the inherent risk of exposure and infection when making travel plans. In the event of health pandemics or states of emergency, the suppliers and/or resorts operating guests’ trip may change, delay, or cancel the services offered for the trip at their sole discretion and with little or no advance notice. I acknowledge and understand that Royal Travel is an independent travel advisor and has no control over these decisions and cannot be held liable for them.
- I understand that this Agreement shall be governed by and construed under the laws of the State of Mississippi without regard to any conflict of law provision. This Agreement is performable in whole or in part in Hinds County, Mississippi. The parties hereby irrevocably submit to the exclusive jurisdiction of any state or federal court located in Hinds County, Mississippi, over any suit, action or proceeding arising out of or related to this Agreement.
- I understand that by signing this that the Terms & Conditions apply to everyone on the reservation.
- I certify that I have read the Terms & Conditions and the appropriate Travel Protection Plan details.